Payment policy

When you place an order on our website, your card is immediately charged in Euro €, not at the time of shipment.

At the VENZI store, we accept all major credit cards and payments via Visa, Mastercard, American Express, Apple Pay, PayPal, and Multibanco.

If you wish to request a refund, you can do so by contacting us within 24 hours of placing the order.

A refund may take 5 to 10 business days to be credited to your account.

Payment must be made in full before shipment.

Currently, we accept payments through Stripe.

Website Security (128-bit SSL) uses Secure Sockets Layer (SSL) technology to provide you with the safest shopping experience possible. SSL technology encrypts (mixes) sensitive information, including passwords and credit card numbers, during your online transactions. All forms on our site are secure with SSL technology to keep your personal information safe and out of the reach of malicious individuals.

PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card information. Defined by the Payment Card Industry Security Standards Council, it established controls around credit card data to mitigate credit card-related fraud.

We take the online security of our customers very seriously and invest a significant amount of time and money in certifying our solution as PCI compliant. From annual on-site assessments to validate compliance to ongoing risk management, we work diligently to maintain the security of our platform.

Your Payment Information

We do not have access to your credit card number. When your purchase is completed, we only see your billing information, shipping information, order details, and the last four digits of your credit card.

Privacy Policy

VENZI does not disclose personally identifiable information provided by anyone. We do not rent, sell, or share your personally identifiable information with anyone. Our privacy policy describes how your personal information is collected and how it can be used.

Please read our privacy policy.

Thank you for shopping with confidence!

For any further questions: If you have additional questions, please contact our customer service at: